PJBot
VIAGS is the first business model in Vietnam that specializes in providing a synchronous with international standard airport ground services at 3 major airports: Tan Son Nhat, Da Nang and Noi Bai.
With the current digital transformation tendency, VIAGS realizes that it is vital to digitize the processes and apply new technologies and platforms within the organization.
In addition, the impact of the pandemic Covid-19 still has many unpredictable developments affected to employees’ health and productivity. This is the reason why the automation process are being built to allow employees to work remotely but still remaining the work efficiency.
As a world-renowned organization that provides solutions, services and products related to enterprise and digital technology applications, Microsoft trusts Xtechs as a companion. At the workshop, we supported to train the crews such as professional staffs and ground service staffs about how to take advantage of the tools on Microsoft Platforms which was already installed on VIAGS tenant
airport ground service
~4,500
Power Apps
sales increase, partner loyalty, customer loyalty, improved productivity and marketing channel
With the purpose of improving productivity and efficiency at work as well as optimizing work coordination among ground service teams, we have equipped and improved the knowledge and technology of VIAGS staff to apply Microsoft Teams in the most flexible and effective way.
Microsoft Teams is not only a platform that provides a modern and intelligent working environment but also allowing easy connection between employees and between employees and managers. Here are just a few of effective functions of Microsfot Teams:
The “no-code / low-code” platform Power Platform includes: PowerApps, a “no-code / low-code” platform that can automate difficult and time-consuming tasks, so users can easily create complete software by drag and drop.
Figure 2. no code/ low code Microsoft Power Platform model.
The objective of the training workshop is to help enterprises understand the digital platform and accelerate the digitization of their business processes.
During the workshop, after receiving support from xtechs team, our professional staff and IT members understood the importance of using a low code platform to build applications and automate business processes. Transferring manual processes into automated processes in just a short time, by leveraging this existing platform, businesses can reduce the time-consuming tasks while achieving the optimal efficiency.
Figure 3. Instruction PowerApps on Microsoft Teams Platform
I appreciate the coordination and support of xtechs's technical and professional consulting team
— Dang Vinh Tai
IT Director | VIAGS
Becoming a partner with Microsoft to execute programs for 12 enterprises and organizations in Vietnam or over country. Xtechs is highly appreciated for its capacity, business process knowledge as well as experience in carrying out large projects at home and abroad.
Microsoft has supported many countries in the region to execute and digitize business processes, especially deploying applications that help businesses respond promptly while employees work from home or remotely.
“Having had the opportunity to work with more than 30 large enterprises in the country and the Apac region, we have realized the determination to transform of VIAGS, especially in the harsh conditions of pandemic today. We see the readiness of both business teams and IT to always adapt and respond. Many thanks to VIAGS for sharing and supporting, which is one of the factors that helps the workshop succeeded. We also thank Microsoft Vietnam for accompanying and supporting businesses in the pandemic and helping businesses not just to adapt and but rather adapt well to be stablize their business” Ms. Nguyen Phuong Thao – Director of xtechs.
creating decentralized information platform with Service Level Agreement Management
