Private equity is a more conservative business. Yet great success comes new requirements. Mekong Capital decided to make a great step ahead into the transformation to an agile business.
There were several areas of communication and collaboration. First and foremost, internally between employees but also externally with our investees. Second, it was important to maintain our level of IT security, adapt proven workflows and business processes, while engaging in the agile culture.
Mekong Capital is a Vietnam-focused Private Equity firm, specializing in consumer driven businesses. Mekong Capital’s investees companies are typically amongst the fastest growing and market leading companies in Vietnam’s consumer-driven sectors such as retail, restaurants, consumer products and distribution.
financial, private equity
~50
agile transformation
increased productivity, less meetings, more collaboration, increased customer loyalty
agile collaboration
”Here at Mekong Capital our core asset is data.”
As such we are close to data driven. Usually we communicate during meetings and telecommunication, while collaboration was solely through emails and files. Investees, on other hand, were more case by case basis, where collaboration forms decided on the fly.
After a short transition time, our employees adapted to the new environment. Moreover, our investees integrated quickly and welcomed the improved collaboration with Mekong Capital. Overall, the transformation worked smoothly and exceeded our expectations. Even minor issues, like performance issues, access issues and more were solved by xtechs on short notice.
Apparently, a shared collaboration platform could improve daily work drastically, by enabling small teams to work together and communicate simultaneously. This would in return make many internal emails and meetings obsolete. In other words: a modern collaboration solution could improve productivity remarkably.
This, of course also included our investees. As a result, a new solution should also offer an automatic protection of our folders, which fits to our workflows and integrates seamlessly into our daily work.
The benefits are striking. Email as a major information and file storage is no longer in use. Instead, employees and our investees collaborate online, while completing the tasks. We have noticed the decline in recurring in-person meetings, which we addressed to the daily work and communication in the new environment as well as through Microsoft Teams
— Le Ngoc Quoc Khanh
IT Advisor | Mekong Capital